BLUE★STAR

If so, please contact us at this e-mail address. [email protected] You can also use this e-mail form. https://form1ssl.fc2.com/form/?id=e20a0f26977579fa 　 ------------------ 　 Russia did not seem to be able to send packages from Japan at the moment.

Since this Store only allows a fixed shipping cost setting, we add the amount of the shipping cost to the item price to adjust the shipping cost amount.

I am Japanese and use a translator. If my English is incorrect, I would appreciate it if you could tell me.

If you would like me to bundle the two orders together, that is possible if you contact me before I deliver the items. [email protected] Please contact me here within 24 hours of your order if possible. My possible response will be one of the three below. 1. I will refund all orders once. You can then reorder the item(s). 2. I will not issue a refund, but will have you order the duplicate shipping amount and include it in the package with your order. 3.I will only give you a refund.

If you would like your package to be included in the package, please let us know by email, not in the remarks section. Contacting me from the Remarks section does not notify me and I only look at the Remarks section when I am packing a package. So if you write this kind of message in the Remarks section, I may overlook it and ship your package separately. Also, I will not be responsible if you write such a message in the Remarks section and I miss it.

I am sending my package as a small package. Instead of inexpensive shipping costs, I cannot specify the details. I hope you understand.

Since it is sent from Japan, it depends on the country. In most cases, packages will arrive about two weeks after the shipping notification email is sent to you. (Also, if there are a lot of orders, it may take about 2 weeks for me to process the delivery at the post office, so it may take about a month from the order to the package's arrival.) If you have not received the goods after more than one month, please contact me with your order number.

In the unlikely event that there is a mistake or shortage in the product you received, please contact us with your order number. I will take one of the following actions 1. I will send the missing item(s) to you. 2. If you do not mind me including the missing item in your next order, I will include a brief apology with your next shipment.

If possible, please send us an email here with an image of the damaged item and an image of the envelope in which it was received. (As for the image of the envelope, you do not need to attach it if you have already disposed of it.) [email protected]

In that case, we will first check to see if the item has been shipped here. (If I forgot to ship the item, I will ship the item immediately.) However, if the item was properly shipped, we will not be able to track the item unless you purchased registered mail. So please understand that we cannot compensate you for the goods in that case.

I'ｍ currently returning more packages from this country than any other. Please be aware of this when ordering. Spain Ukraine If you are ordering from this country, we recommend that you use registered mail.

Some countries seem to be experiencing more delays in delivery than others. The following countries are currently experiencing delivery delays. Ukraine Romania In addition, for countries that can only be sent by sea, it takes several months to send packages. Countries that can only ship by sea include Moldova